Year 2012, Issue 118

Date published

30.8.2012

Table of content

  • Ivaylo Stoyanov
    STRESS IN AN ORGANIZATIONAL ENVIRONMENT
    JEL: M12, M54.
    Keywords: human factor, stress, behaviour, management, organizational environment, stressful situation, stressors, risk factors
    Summary: 171 ABSTRACT The book focuses on the theoretical and practical aspects of stress research and management in an organizational environment. The views on the human factor’s behaviour and attitude to the environment in which they perform their professional activities are discussed. A theoretical overview of the concepts of str ... ... Contents Introduction 9 CHAPTER ONE STRESS AND HUMAN FACTOR’S BEHAVIOUR 13 1.1. Views on stress research 13 1.2. Approaches for stress research 25 1.3. Stressful situation, stressors and human factor’s behaviour 29 CHAPTER TWO BASIC MODELS OF STRESS RESEARCH IN AN ORGANIZATIONAL ENVIRONMENT 59 2.1. Brief chronology of the evolution of the basic stress research models 59 2.2. Classical models of stress research 61 2.2.1. Stress–social environment 61 2.2.2. Tension–environment 64 2.2.3. Personal potential–stress 79 2.2.4. Dissatisfaction–control 82 2.2.5. Metastress 84 2.2.6. Cybernetics–response 86 2.3. Modern models of stress research 88 2.3.1. Environment–regulatory control 88 2.3.2. Stressors–job characteristics 90 2.3.3. Preservation–resources 94 2.3.4. Positive/negative attitude–stress 96 2.3.5. Current–desired state 99 2.3.6. Efforts–benefits 101 2.3.7. Spheres–stress 103 2.3.8. Exhaustion–overcoming 105 CHAPTER THREE METHODOLOGICAL AND PRACTICAL ASPECTS OF STRESS MANAGEMENT IN AN ORGANIZATIONAL ENVIRONMENT 110 3.1. Empirical data about the impact of stress on human factor’s behaviour in the Republic of Bulgaria and EU countries 110 3.2. Need for a socially adaptive model for stress management in an organizational environment 113 3.3. Structure of the socially adaptive model for stress management in an organizational environment 115 3.3.1. Impact of organizational factors on human stress 117 3.3.2. Stressors and human factor’s personal perceptions 121 3.3.3. Negative consequences of stress for the human factor 130 3.3.4. The human factor and guidelines for coping with stress 133 3.4. Benefits from the socially adaptive model and developing strategies for future prevention of stress 144 CONCLUSION 152 BIBLIOGRAPHY 155 ABSTRACT 171 ABSTRACT The book focuses on the theoretical and practical aspects of stress research and management in an organizational environment. The views on the human factor’s behaviour and attitude to the environment in which they perform their professional activities are discussed. A theoretical overview of the concepts of stress is made. Theoretical ideas of leading authors in this field are presented for studying the problems. The approaches determining the trends of stress research in the environment in which people perform their professional activities are discussed. This is a prerequisite for diagnosing the stressful situation and stressors which affect people’s behaviour in the process of work. Some of the most popular models of stress research are structurally classified. These models are grouped in two trends – classical and modern. Managers need their chronology and cognitive effect to establish the nature of stress and its manifestation in an organizational environment. Some empirical data are presented about the impact of stress on human factor’s behaviour in the Republic of Bulgaria and EU countries. An attempt is made to develop a socially adaptive model for effective stress management. This model has methodological and practical significance as it focuses on the impact of organizational factors on human behaviour and their perceptions of environment stressors.