Year 2015, Issue 125
Date published27.5.2015
Table of content
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Elena Yordanova
MANAGERIAL COMMUNICATION AND MANAGERIAL PROCESSKeywords: managerial communication, managerial relations, managerial skills, managerial approach, organizational culture, ethical structures, managerial process, human factor, behaviourSummary: 162 Abstract Modern management is characterized by the development of new management concepts reflecting humanism and liberalization in managerial communication and in managerial approaches. Management science aims to cover global processes and seek adequate approaches that reconcile personal and organizational values for rea ... ... CONTENTS Introduction 7 Chapter One. The human factor in the managerial process 11 1.1. A historical overview of the human factor and the managerial process effectiveness 11 1.2. The human factor in the globalizing world economy 17 1.3. Human factor and national specifics 25 Chapter Two. Managerial communication and managerial process 31 2.1. Value aspects of effective managerial communication 31 2.2. Prerequisites for the existence of value dimensions in managerial communication 44 2.3. Basic value characteristics needed for effective managerial communication 48 Chapter Three. Individual factors for achieving managerial communication effectiveness and managerial process sustainability 61 3.1. Managerial skills. Methodological aspects 61 3.2. Ethics-and-value-based managerial approach 81 Chapter Four. Organizational factors for achieving managerial communication effectiveness and managerial process sustainability 100 4.1. Organizational climate 100 4.2. Organizational culture 103 4.3. Ethical structures 137 Conclusion 152 References 154 Abstract 162 Abstract Modern management is characterized by the development of new management concepts reflecting humanism and liberalization in managerial communication and in managerial approaches. Management science aims to cover global processes and seek adequate approaches that reconcile personal and organizational values for reasons of managerial communication effectiveness and managerial process sustainability. In modern market competition the focus is on the need for positive and constructive managerial relations. They are the result of creating and making appropriate managerial decisions that require both scientific knowledge and approach and a combination of different competencies and managerial skills. An ethics-and-value-based approach in managerial communication that promotes teamwork needs to be applied in economic practice. This creates an organizational climate of trust, sense of justice, overall satisfaction and positive managerial relations. The leading role of organizational culture and ethical structures is promoted in determining the long-term strategies of organization development.